Privacy Policy.
We are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website, make an enquiry, or interact with our services.
Information We Collect
We may collect the following types of information:
- Identity and Contact Data: Name, email address, phone number, company name, and job title.
- Enquiry and Service Data: Details about your project, requirements, and communications with us.
- Technical Data: IP address, browser type and version, device type, operating system, and pages visited.
- Usage and Marketing Data: Your preferences for receiving marketing communications from us.
How We Use Your Personal Data
We use your data to:
- Respond to your enquiries and provide our website design and digital services.
- Manage our relationship with you, including customer support.
- Improve our website, services, and user experience.
- Send you relevant updates and marketing communications (only where we have your consent or legitimate interest).
- Comply with legal and regulatory obligations.
Legal Basis for Processing
Under UK GDPR, we rely on:
- Your consent
- Performance of a contract
- Our legitimate business interests (e.g., responding to enquiries and improving our services)
Sharing Your Personal Data
We may share your data with trusted third-party service providers such as our CRM system, hosting provider, email marketing platforms, AI tools, booking systems, and analytics services.
All third parties are required to maintain appropriate security and comply with UK GDPR.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
Your Legal Rights
You have the right to:
- Request access to your personal data
- Request correction or deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
- Request data portability
To exercise any of these rights, please contact us using the details below.
Cookies
Our website uses cookies.
For more information, please see our Cookie Policy.
Contact Us
22 Rainbow Rise, Hanslope, Milton Keynes, Buckinghamshire, United Kingdom, MK19 7GA
Company Registration Number: 14956410
Email: hi@hexstudios.ai
This Privacy Policy was last updated on June 2026.